FAQs

What Does a "Awaiting Shipment" Email mean?

An order awaiting shipment email means that your order processing is now complete and will ship within 3-5 business days* from receiving the "awaiting shipment" email. (This timeframe is subject to change at any given time, due to an increase in corona/sales/ and or holidays). This is a *timeframe only and not a promised date/day.

How long is shipping/processing?

Shipping within the US may take approximately 7-14 business days. For shipping on orders out of the US can take up to 7-21 business days. Shipping fees as well as taxes will be added at the end of your checkout.​ Tracking numbers will be sent to the email address provided with the purchase. Processing on orders takes approximately 5-7 business days.

Inches On Fleek is not responsible for ANY lost items. If you check your tracking number and the package says delivered, but you have not received it. You will have to take this up with the United States Postal Service.

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How long will it take for me to get a tracking number?

Once your order finishes processing, a tracking number will then automatically be issued to the same email used when ordering online on our website.

How will I get my tracking number?

Once your order finishes processing, a tracking number will then automatically be issued to the same email used when ordering online on our website.

Why isn't my tracking number updating?

Please allow 24-72 hours for your tracking to update in the online USPS system. 

Who do you use for shipping?

USPS

Is express shipping available?

Express shipping is currently unavailable. 

When will my order ship?

The processing period for all #1b bundles, closures, and frontals is 3-5 business days followed by the shipping period. The processing period for custom wigs and custom colored bundles is 7-14 business days followed by the shipping period.

 

Do you accept Paypal?

Yes, we do accept PayPal, most payments are made with our secure payment system: PayPal